Privacy Policy

Ensuring the protection of your privacy remains our foremost priority. This Privacy Policy underscores our unwavering commitment to safeguarding your personal information and ensuring transparency in how we collect, utilize, and safeguard your data.

Information Collection

  • Personal Information: When engaging with our platform, we may gather personal data such as your name, email address, phone number, and payment details. This information is crucial for processing bookings, facilitating transactions, and tailoring customer support to cater to your needs.
  • Usage Data: Furthermore, we collect non-personal information pertaining to your interactions with our website, including your IP address, browser type, and visited pages. This data assists us in analysing user behaviour, tracking trends, and enhancing the functionality and performance of our platform.
  • Cookies: Similar to numerous websites, we employ cookies and analogous technologies to enhance your browsing experience and personalize your interactions with our site. Cookies enable us to recall your preferences, customize content, and provide targeted advertising based on your interests.

How We Utilize Your Information

  • Service Provision: Your personal data is utilized to fulfil bookings, securely process payments, and deliver seamless customer experiences. By gathering information such as your preferences and prior interactions, we can tailor our services to align with your specific needs and preferences.
  • Marketing (with consent): With your consent, we may utilize your contact information to send promotional offers, newsletters, and updates about our latest deals and services. You retain the option to opt out of receiving marketing communications at any time.
  • Analytics: We analyse usage data and cookies to gain insights into user behaviour, evaluate the effectiveness of our marketing campaigns, and enhance the overall user experience on our platform. This data enables us to identify areas for improvement and optimize our services accordingly.

Data Sharing

To effectively deliver our services, we may share your information with trusted third-party service providers, such as payment processors, booking platforms, and analytics partners. These partners are bound by stringent confidentiality agreements and are authorized to use your data solely for the purposes outlined in our agreements with them.

We may disclose your information when required by law or in response to legal requests, court orders, or other legal processes. Additionally, we may share your data to safeguard our rights, property, or safety, as well as that of our users or others.

Data Security

We are dedicated to implementing robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols encompass encryption, firewalls, and regular security audits to uphold the integrity and confidentiality of your data.

However, it’s imperative to acknowledge that while we undertake all reasonable precautions to protect your information, no method of transmission over the internet or electronic storage is entirely fool proof. Therefore, we cannot guarantee absolute security, and you acknowledge and accept this inherent risk when utilizing our platform.

Your Rights

As a user of our platform, you possess certain rights regarding your personal information, including the right to access, update, or delete your data. Furthermore, you have the right to object to or restrict the processing of your information under specific circumstances.

If you have any questions, concerns, or requests regarding your personal data or our Privacy Policy, please don’t hesitate to reach out to our dedicated support team. They are here to assist you and address any inquiries you may have.

Changes to this Policy

We retain the prerogative to update or modify this Privacy Policy at any juncture to reflect alterations in our practices or legal requisites. Any revisions shall be posted on this page alongside the effective date of the updated policy. We urge you to periodically review this Privacy Policy to stay informed about how we collect, use, and safeguard your information.

Scroll to Top